![]() ![]() I ran a few tests, putting the devices in the same place (about 1' away from an Airport Express that's plugged into Ethernet). I am seeking advice on what I can do to determine the cause and fix the problem. One MacBook Pro slower internet than two others (and an iPhone) I noticed yesterday that the reason my kids were complaining about the games they were playing being "slow" was a legitimate slowness of internet on the MacBook Pro they were using. Is it interference with other frequencies ? Is it the LPSS adapters I am out of idea what would cause this slow internet speed or at least unsteady speed. I know wifi range can be an issue and my next step is to test a wifi booster. I can't plug to the ethernet since the MacBook has no port. I tried DNS Cloudflare 1.1.1.1 and 1.0.0.1 and still nothing changed. Then, I changed the DNS to Google 8.8.8.8 and 8.8.4.4 Same thing, it gave me around around 100-200 Mbps for a while and came back to slow speed. Well, it gave me around around 100-200 Mbps so I thought it was it, but later in the day it came back to 30-50Mpbs. I removed the existing Wi-Fi preferences in macOS Sierra in the system configuration ![]() I tested the ping which gave me 100% transfer with 0.0% packet loss which indicate that it's might not be a wifi problem but Internet. I removed the caches, cookies and navigation data, empty the trash, etc. I call the Internet provider and after troubleshooting and assessment of very good internet, the problem remains for this device apparently. Depending on where we are (close to the modem Internet speed can reach 500Mbps but it is normally around 200Mbps in the office). I tested the speed online for my MacBook Retina and it gave way below (30-60Mpbs) what it is use to be (200-300Mbps). Navigating on the Internet is fine, everything seems to work but only when it comes to video it just lagged, connection is weak and then come back to normal, etc.Įverything is still fast on the other devices, no lagging when using video platforms. Since September, my Internet provider offers me a high speed internet (up to 700Mbps).Īll of my devices including the one in question worked very well, particularly with video conference (around 300Mbps).īut recently, on the MacBook Retina, video on Google Meet, Zoom and Skype started lagging. I have a MacBook Retina 16 inch with macOS Sierra 10.12.6 Hopefully this helps people make a decision.I am turning to the community to see if a similar issue has arisen among other users. Spectrum was superior in this regard, if not in speed. Astound isn't going to do anything about the jitter on calls, though. Not often, but enough to get me to use my phone's LTE connection instead. I suppose after you tell me that my devices are too slow, you're going to try to tell me it's not you, it's Google and Amazon whose data centers can't support Gigabit speeds?įurther, I'll get random disconnects and pauses when I'm trying to zoom. I don't have much call to connect only to Astound servers, most of what I need is either at Google Cloud or AWS. Certainly speeds faster than the lowest tier. I expect near advertised speeds to the rest of the internet. No Astound, formerly Grande, it's you who are the bottleneck. "It's your devices, they are too slow for our network." When their tech came out, their tech was getting speeds of 900 - 930 Mbps to Astound's servers in San Antonio and Killeen. My devices get comfortably better than 1000 Mbps back home. They are too slow for our network." This didn't sound right. The excuse I get is that "It's your devices. I'm getting speeds of between 200 - 400 Mbps to Google, Ookla, AWS, and cloudflare. I switched my mom to Astound given my dislike of Spectrum of Feb 1, and got their 940 Mbps plan to facilitate WFH while I'm here. ![]()
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